Overview
The Overview tab shows you what's currently happening at your site.
Teams (left side): See all current teams playing, including group name, current cell, start time, and time left.
Highscore (right side): Displays today's top scores.
Message of the Day (bottom right): Internal notes for staff. Can be changed under Settings. HQ can also push out information here when needed.
Active / Inactive Counter (top right): Number of teams with keys in play.
Teams
The Teams tab is where you manage both individual teams and group bookings.
Create a New Team
Quickest way:
Simply scan a tag on the RFID reader.
The Create Team window will automatically pop up, no matter which page you're currently on.
The Team Key field will be pre-filled with the scanned key.
From there, follow the same steps as manual creation by filling out the rest of the fields.
Manual creation:
Click the orange + button in the Teams column.
Fill out the following fields:
Team Name
Time in Prison (e.g. playing time)
Optional: Start and Stop Time (used for scheduled sessions)
Team Key (scan a tag on the RFID reader)
Number of Players and names (optional, but good for statistics)
Group (if assigned)
Date (today is default)
Type (play for teams)
Language
Toggles:
Highscore – Show the team on the highscore screens (enabled by default)
Pause Team – Can be used during gameplay if you need to pause a team's timer
World Cup – Adds the team to the Courtyard World Cup rankings system. If enabled, a contact info field will appear. Make sure to enter valid contact details or the team won't be eligible to participate. (Read more in the World Cup article)
Social Media Points – Gives the team extra points in exchange for sharing content on social media
Group Time – Use when you want the group’s scheduled time to override the individual team’s set time
Click Create team.
View by Date
Use the calendar picker in the top left corner to view teams/groups from a different date.
Create a Group
On the right side under Groups, click the orange +.
Enter:
Group Name
Type
Time in Prison
Optional: Start/Stop Time, Notes
Click Create group.
Once a group is created, you can assign new teams to it during team creation.
Cells
The Cells tab provides a full overview of all cells at your site.
Each row shows:
Cell name and ID
Max Points
Status (reflects what’s shown on the led outside the cell – see color codes below)
Connectivity (whether the cell is online)
System (where you can reboot individual cells)
Status color codes:
Color | Meaning |
Green | Cell is available |
Red | Cell is occupied |
Light Blue | Cell is in test mode |
Dark Blue | Cell is in admin mode |
Grey | Cell is not connected |
If you click on a cell, a popup window will appear.
Here you can:
Adjust the volume inside the cell
View settings such as Maximum Time, Anti-Cheat Timer and After Lights Timer
These values are read-only in this view and can only be changed from Settings > Cell Settings, which is password protected to prevent unauthorized edits.
Screens
This page shows an overview of connected screens (e.g. corridors or reception displays).
Each screen displays:
Name
Mode
Connectivity
System status
Statistics
Under Statistics, choose between Highscore, Teams, or Cells for a deeper look at performance over time.
Highscore View:
Filter by date range and number of teams shown
View team score, play time, and group info
Teams View:
Filter by date range and time slot
Toggle between Data and Chart views to analyze team activity over time
Cells View:
Select a cell from the dropdown to view detailed performance stats
Filter by attempt type and date range
View number of attempts, success rate, and point averages
Find
From the left-hand menu, click Find to search for previously created teams.
Just type the team name and click Find – you’ll see a list with details like:
Team name
Visit date
Player count
Paid time
World Cup status
Click a team to view more information.
Settings
Access to Settings is password protected.
Only authorized staff can log in to adjust system configurations.
HQ will provide the login credentials during site onboarding. If you do not have access or are unable to log in, please contact Prison Island Support for assistance.
General Settings
Used for general system preferences. You can choose between Admin, Cell and Block settings in the dropdown to the left.
Admin Settings
Message of the Day: This message is visible in the app interface. Great for staff communication or quick notices.
Keyboard Layout: Defines how RFID keys are written. This should already be set correctly during site setup, but must always match the language of the computer’s keyboard layout.
Include Social Media in Score: Toggle on/off whether teams receive bonus points for social media activity.
Cell Settings
Used to set behavior and timing logic for individual cells.
Select a cell from the dropdown list to edit:
Maximum Time: Max time a team get to play the cell (in seconds).
After Lights Timer: How long the cell stays active after the lights go off.
Exit Timer: Time given before the cell becomes available to play again.
Anti Cheat Timer: If the team completes the cell faster than the set time (often 10 seconds), the run will automatically fail. This feature is designed to avoid “stay-behind” strategies, where players remain in the cell to trigger a fast retry.
NOTE! All default timings are carefully tested and optimized for a smooth experience at your specific site.
However, if your statistics show that very few teams manage to solve a certain cell, you can adjust the timers to give players more time – and improve the overall game balance.
Block Settings
Block settings are used to restrict access to powerful system-wide commands like unlocking or rebooting all cells. When Block is enabled, these actions are not available to staff.
Available actions under Block:
Fire Alarm – Triggers alarms and lights in all cells
⚠️ Note: This is not connected to the building’s actual fire alarm system. It only affects the Prison Island cells.
Unlock All Cells – Opens all cell doors at once
Reboot All Cells – Restarts the software in every cell
Power Off All Cells – Shuts down all cell electronics completely
Edit Team After Start – Allows changes to team settings during or after the game
Default Settings
Used for all default settings, you can choose between Team and Group settings in the dropdown to the right.
Team Settings
Default settings when creating new teams:
Type – Play / Test / Admin (should always be Play)
Language – Default interface language
Time in Prison – Default playing time (for example 2 hours)
Amount of Players – Default number of players
Note – Internal comment field
Highscore – Toggle on/off for score screens (should be On)
Group Settings
Same as Team Settings, but applies when creating groups.
If you need assistance with the Front Desk Application, don’t hesitate to contact Prison Island Support.
We’re happy to help you out – big or small questions!